Healthcare Receivables Group Awarded “Best Places to Work in Collections” for 2015

Knoxville, TN (December 2015) – InsideARM.com has announced Healthcare Receivables Group has been named one of the Best Places to Work in Collections for 2015. This is the 5th consecutive year HRG has been awarded the industry distinction. After a rigorous evaluation process, Healthcare Receivables Group moved up the rankings in the medium-size company category, from 9th place in 2014 to 3rd place in 2015.  In 2015, there were a total of 35 companies nationwide that received the prestigious award.

Accounts receivable management companies from across the country entered the two-part survey process to determine the winners. The first part consisted of evaluating each nominated company’s workplace policies, practices, philosophy, systems, and demographics. The second part consisted of an anonymous employee survey to measure the employee experience. The combined scores determined the top companies and the final ranking. Best Companies Group managed the overall registration, survey and analysis process and determined the final rankings.

HRG was also recognized in 2011, 2012, 2013 and 2014 as one of the Best Places to Work by InsideARM.com.

 

 

 

 

Healthcare Receivables Group Selected as Preferred Vendor Program by Carolinas Healthcare

Knoxville, TN (December 2015) – Knoxville-based Healthcare Receivables Group (HRG) has been selected as a preferred vendor by Carolinas Healthcare System.  HRG will provide its receivables management services to Carolinas Healthcare hospitals in North Carolina and South Carolina.

Carolinas HealthCare System is the nation’s ninth largest not-for-profit health system and provides a full spectrum of healthcare and wellness programs throughout North and South Carolina. Additionally, the organization is one of the of the nation’s most comprehensive systems with more than 7,460 licensed beds.

Neil Koonce, president of Healthcare Receivables Group, commented, “Becoming a preferred vendor for an organization as prestigious as Carolinas Healthcare is a vote of confidence in our employees and our corporate ability to deliver world-class services. This type of relationship helps make us an even better organization for all of the clients we serve.”

Founded in 1993, HRG provides outsourcing solutions for self-pay and insurance receivables that improve cash flow, enhance customer service, and improve profitability for healthcare providers across the country. Visit Healthcare Receivables Group’s website at www.hcrcvgrp.com for more information about the company.

Healthcare Receivables Group Awarded “Best Places in Collections” for Fourth Consecutive Year

Knoxville, TN (December 2014) – Healthcare Receivables Group was recently recognized as one of the Best Places to Work in Collections in 2014. This program was created by insideARM.com and Best Companies Group. Healthcare Receivables Group was one of 12 winning companies nationwide in the “Mid-sized Companies” category (50-149 employees).  A grand total of only 35 companies were awarded the distinction of Best Companies to Work in Collections for 2014 in all award categories.

Accounts receivable management companies from across the country entered the two-part survey process to determine the winners. The first part consisted of evaluating each nominated company’s workplace policies, practices, philosophy, systems, and demographics. The second part consisted of an employee survey to measure the employee experience. The combined scores determined the top companies and the final ranking. Best Companies Group managed the overall registration, survey and analysis process and determined the final rankings.

HRG was also recognized in 2011, 2012, and 2013 as one of the Best Places to Work in Collections in the Small Company category.

Koonce Member of Healthcare Delegation to Cuba

Knoxville, TN (October 2014) – Neil Koonce, President of Healthcare Receivables Group (HRG), was a member of a recent 24-person U.S. healthcare delegation to Cuba.  The group included former Senate Majority Leader Dr. Bill Frist and Caroline Young, President of the Nashville Healthcare Council.  The trip was sponsored by Kraft Healthcare Consulting in Nashville, Tennessee.

The delegation toured the Latin American Medical University in Havana and other medical facilities that included a hospital, polyclinic, and an HIV clinic.  The group had briefings from senior level healthcare leaders and government officials about the Cuban healthcare system. In addition, the delegation heard presentations from a Chief Economist regarding Cuban trade and the current U.S. Trade Embargo, and a psychologist that shared the increasing social inequality facing the socialistic government.

Koonce said of the trip, “Cuba has some impressive health-related metrics like low infant mortality rates and long life expectancies that rival or exceed most first world countries.  It was a unique opportunity to see firsthand the challenges of their single payer, preventive medicine model.  Our delegation had open and candid conversations with healthcare and government officials about the interworking of their healthcare system and the challenges they face.  We also learned that many of their challenges are being exacerbated by an aging Cuban population, unhealthy lifestyles of its citizens and needs to repair or replace equipment and infrastructure within their delivery system.”

Koonce added, “I think many of us have a preconceived idea that the Cuban people are defined by their government.  We found the Cuban people to be very hospitable and engaging. While they were eager to validate their successes, they also openly shared the limitations of a system burdened with providing free healthcare to its total population.”

Founded in 1993, HRG provides outsourcing solutions for self-pay and insurance receivables that improve cash flow, enhance customer service, and improve profitability for healthcare providers across the country. Visit Healthcare Receivables Group’s website at www.hcrcvgrp.com for more information about the company.

HRG Director of Operations Earns CRCR Certification

Westchester, IL (September 2014) – The Healthcare Financial Management Association (HFMA) has awarded Bonnie Sharp, Director of Operations at Healthcare Receivables Group, the distinction of Certified Revenue Cycle Representative (CRCR). The HFMA CRCR program recognizes industry leaders who demonstrate a high level understanding of the revenue cycle, including but not limited to: compliance, patience access, claims processing, financial management, and account resolution.

Bonnie Sharp completed a comprehensive self-study program, concentrated on 8 key areas in the revenue cycle. Upon completion of the course, she successfully passed a required comprehensive exam proctored by HFMA.

Jeremy Hale, HRG’s Chief Operating Officer, says, “Bonnie has been an integral part of HRG’s leadership team since joining the company in 2011. As Manager of Client Services, Bonnie created efficiencies that strengthened production company-wide and maintained exceptional client satisfaction. In September 2012, she was promoted to Director of Operations. The CRCR certification is a testament to her commitment to excellence in leading HRG staff to serve clients and patients well.

 

President of Healthcare Receivables Group Presents at Annual Rural Healthcare Summit in Nashville

Nashville, TN (September 2013) – Neil Koonce, president of Knoxville-based Healthcare Receivables Group, was a presenter at HealthTech’s Annual Rural Healthcare Summit in Nashville, TN in September. The Revenue Cycle Forum featured Koonce’s presentation about building successful relationships that impact the hospital revenue cycle.

HealthTech Management Services presented the annual education event focused on addressing the challenges and opportunities facing today’s health care organizations. Healthcare leaders from hospitals across the country came to listen to industry experts address the most compelling issues facing healthcare leaders.

Founded in 1993, HRG provides outsourcing solutions for self-pay and insurance receivables that improve cash flow, enhance customer service, and improve profitability for healthcare providers across the country. Visit Healthcare Receivables Group’s website at www.hcrcvgrp.com for more information about the company.

Neil Koonce Selected as Board Member for Knoxville Leadership Foundation

Knoxville, TN (February 2013) – Neil Koonce, President of Knoxville-based Healthcare Receivables Group, has been appointed to a three-year term as a Board Member for the Knoxville Leadership Foundation.

Knoxville Leadership Foundation serves the Knoxville, Tennessee area by connecting communities of resource with communities of need. The Foundation targets five specific areas of need: homes for the working poor, home repair for those who can’t afford it, training for non-profit groups, mentoring for children with parents in prison, and a workforce development program to prepare teens and adults for their careers.

The Knoxville Leadership Foundation is a member of Leadership Foundations of America, a national network of local faith-based organizations that mobilize leaders from all walks of life to tackle our cities’ biggest problems.

 

Healthcare Receivables Group Receives Award for Best Places to Work in Collections 2012

Knoxville, TN (November 2012) – Healthcare Receivables Group was named as one of the Best Places to Work in Collections for 2012. This program was created by insideARM.com and Best Companies Group. Healthcare Receivables Group was recognized and ranked 3rd in the “Small Companies” category (15-74 employees).

After a rigorous two-part process, 31 accounts receivable management companies were selected to be recognized. The process consisted of evaluating each nominated company’s workplace policies, practices, philosophy, systems and demographics. The second part consisted of an employee survey to measure the employee experience. The combined scores determined the top companies and the final ranking. Best Companies Group managed the overall registration, survey and analysis process and determined the final rankings.

HRG was also recognized in 2011 as one of the Best Places to Work in Collections in the Small Company category.

 

Neil Koonce to Receive Frederick C. Morgan Individual Achievement Award

Knoxville, TN (June 2012) - Neil Koonce, President of Knoxville-based Healthcare Receivables Group, is the recipient of the 2012 Frederick C. Morgan Achievement Award. Mr. Koonce is the 54th recipient of the prestigious award given by the Healthcare Financial Management Association annually. The award, the highest individual honor granted by the Association, recognizes Koonce for career contributions to the field of healthcare financial management and for voluntary leadership at the chapter, regional, and national levels of the Association.

Koonce has been in the Receivables Management industry since 1985. He founded Receivables Management Bureau (now Healthcare Receivables Group) in 1993. Neil currently serves as the President of HRG, a healthcare accounts receivables management company that specializes exclusively in revenue cycle operations. Koonce will receive the Frederick C. Morgan Achievement Award on June 26th at the 2012 HFMA National Institute in Las Vegas.

Healthcare Receivables Group Provides Scholarship for Mission of Hope

Knoxville, TN (April 2012) – Healthcare Receivables Group, a Knoxville-based accounts receivables management and consulting firm, has gifted a college scholarship to a high school student in rural Appalachia through Mission of Hope.  Neil Koonce, HRG President, presented the college scholarship to Mission of Hope’s Executive Director, Emmette Thompson, at a recent company event.

Koonce commented, “Our corporate culture is predicated on loving our neighbors. Mission of Hope is special to us because their work impacts our region and we see tangible evidence of their success. Education is foundational for breaking poverty. We are thankful to provide a scholarship, through Mission of Hope, to a student that may not otherwise have an opportunity to attend college.”

Since 1996, the Mission of Hope has taken hope to the people of Appalachia. It provides Christian ministries during appropriate seasons of the year through a system of delivering clothes, food, toys, and school supplies to impoverished families. Additionally, Mission of hope assists in home repairs. To encourage qualifying students of the area, scholarships are provided to assist in developing students’ skills or other interest for the creation of new or expanded jobs in the area.